Operations management 2021

Workshop

Operations management

Operations management is one of the most important aspects of managing a company. Tools and concepts of operations management are widely applied to all types of business processes in different industries. The aim of this program is to develop a strategic view and management skills that help managers to address key issues of their work. Participants will learn how to increase revenue by improving operations, identify areas of inefficiency in the company, reduce staff turnover and properly assess quality of provided services.

For Whom

Top managers and CEO’s from both the private and public sector;

Professionals from the industries, such as logistics, warehouse, retail, etc.;

Managers who are interested in operations management and business process improvement;

Entrepreneurs who want to learn how to leverage the potential of operations.

Program Faculty

Narendra Singh

Assistant Professor of Operations Management

PhD, Georgia Institute of Technology

Narendra Singh is an Assistant Professor of Operations Management at Nazarbayev University Graduate School of Business. Prior to joining Nazarbayev University, he was an Adjunct Assistant Professor at Indian School of Business. He has also worked as a Scientist at Defence Research and Development Organization, Government of India.

He received his PhD in Operations Management from Georgia Institute of Technology. He also holds an MBA in General Management from XLRI (India) and an undergraduate degree in Mechanical Engineering from National Institute of Technology Jaipur (India).

Narendra’s research interests are in supply chain management, closed-loop supply chains, and new product development. His current research focuses on studying challenges faced by firms in managing used products and implications of offering remanufactured products.

SEE ALL CONTACTS

Bakyt Ospanova

Senior Manager

+7 (7172) 69 45 74

anara.ayaganova@nu.edu.kz

Gulnar Yermagambetova

Manager

+7 (7172) 70 64 60

gsb.exed@nu.edu.kz