Operations management is one of the most important aspects of managing a company. Tools and concepts of operations management are widely applied to all types of business processes in different industries.
Operations management is one of the most important aspects of managing a company. Tools and concepts of operations management are widely applied to all types of business processes in different industries. The aim of this program is to develop a strategic view and management skills that help managers to address key issues of their work. Participants will learn how to increase revenue by improving operations, identify areas of inefficiency in the company, reduce staff turnover and properly assess quality of provided services.
Dates: August 26-27, 2022
Venue: offline (at Nazarbayev University)
Price: 265 000 KZT* (discounts are available - check with the manager for details)
Top managers and CEOs from both the private and public sector;
Professionals from the industries, such as logistics, warehouse, retail, etc.;
Managers who are interested in operations management and business process improvement;
Entrepreneurs who want to learn how to leverage the potential of operations.
What will you learn?
Understand the strategic role of оperations management in the organizations
Understand the fundamental concepts and tools in оperations management
Understand the principle of lean operations and its applications
Understand the value of flexibility and the strategies of managing supply uncertainty (employee turnover)
Understand the strategic impacts of waiting and the operational approaches to reduce it
Assistant Professor of Operations Management