Research seminar “Do Employees Leave in Herds? An Empirical Study of Employee Turnovers” by Zhijian Cui, Assistant Professor, Nazarbayev University Graduate School of Business.
WHEN: Friday, February 23, 12 p.m. – 1 p.m.
WHERE: Block C3 (GSB/GSPP Building), 3rd floor, Room 3037
We use a secondary data set from a large distribution center to examine the herding behavior in its monthly employee turnover. We find that voluntary turnovers between two consecutive months are positively related over time. In addition, our results reveal a complex interwinded relationship between voluntary and involuntary turnovers. On one hand, a high involuntary turnover is negatively related with the voluntary leaves in the following month. On the other hand, a high voluntary turnover, surprisingly, is followed by a high involuntary turnover. This suggests that a high voluntary turnover may reduce the moral of leaving among the remaining employees, which affects their job performance. This study also develops a stylized model to demonstrate the implications of understanding herding in employee turnover for the capacity management.
Before joining the Graduate School of Business, Nazarbayev University in August 2017, Dr. Zhijian Cui has been an Associate Professor of Operations Management at IE (Instituto de Empresa) Business School (Spain) and a Visiting Assistant Professor of Operations Management at HKUST Business School, the Hong Kong University of Science and Technology (Hong Kong). Zhijian’s research is focused on the management of collaborations and conflicts in new product development (NPD) process. His research work has been published in Production and Operations Management, Decision Sciences, IEEE Transactions on Engineering Management, Cornell Hospitality Quarterly, Research-Technology Management, etc. and received numerous awards from different academic entities. Zhijian received “Best Ten Lecturers” award from the Hong Kong University of Science and Technology in 2016 and was voted as one of ten “UST Great Minds” speakers in the same year. He also received “Best Professor of Master of Management Program” award from IE Business School in 2015 and “Best Professor of the Year” award from the MBA Program of Shanghai International Studies University in 2014.