Operations Excellence: Design and Improvement of Processes
Learning how to understand, design, and improve processes is a core skill for every leader. A process is a series of steps involved in manufacturing a product or delivering a service, and each step has a capacity that ultimately determines how well the organization can meet market demand. When processes are poorly designed, organizations face bottlenecks, mismatches between supply and demand, and efficiency losses. When processes are well designed, they enable strategy execution, customer satisfaction, and sustainable growth.

Venue: offline in Astana
What will you learn:
  • Understand the strategic connection between business processes and organizational performance;
  • Identify and analyze process bottlenecks and capacity mismatches;
  • Apply tools and methodologies to redesign and improve processes;
  • Explore challenges of supply chain operations and solutions for efficiency.
Intensive practicum: "Entrepreneurship through Acquisition: Valuing and Acquiring Small Businesses"
Workshop: "Operations Excellence: Design and Improvement of Processes"
Intensive practicum: "Entrepreneurship through Acquisition: Valuing and Acquiring Small Businesses"
Intensive practicum: "Entrepreneurship through Acquisition: Valuing and Acquiring Small Businesses"
For whom:
  • Managers and leaders seeking to strengthen operational performance;
    • Professionals in supply chain, operations, or process improvement roles;
  • Consultants, corporate strategists, and business advisors;
  • Anyone responsible for designing, executing, or improving organizational processes.
Faculty
Our contacts:

If you have any questions, we will be happy to answer them.


Tel:

+7 (7172) 70 57 63

+7 (7172) 70 64 00

+7 (701) 366 74 94

+7 (7172) 70 58 87


Email:

gsb.exed@nu.edu.kz